Home  ›  Resources
Help & Resources

How can we help?

Guides, answers, and real human support for every Proline hood — before and long after install.

Support Center

Product Guides

Type your model number, and we'll pull up its install guide, spec sheet, control panel and videos — or browse by product type.

All Products
All Products
Wall Mounted
Wall Mounted
Under-Cabinet
Under-Cabinet
Island
Island
Insert / Liner
Insert / Liner
Outdoor / BBQ
Outdoor / BBQ
Ranges
Ranges
Blower & Accessories
Blower & Accessories
General
No products match that search. Try a different model number, or contact us and we'll send the file.

Can't find your model's documents?

Send us your model number and our team will email the files within one business day.

Talk to a human

Contact our range hood experts

Real people who know hoods cold — plain language, real answers, no scripts.

Live Chat

Quick questions answered in real time by our support team.

Mon–Fri · 8:30a–5p MST

Email a Ticket

Best for orders, parts, and detailed questions with photos.

Replies within 1 business day
Email us

Call Us

Talk it through with an expert at (844) 945-4166.

Mon–Fri · 8:30a–5p MST
Call now
Support articles

Get the answers you're looking for

Helpful guides written by our team — built to rank, built to actually help.

Most hoods use LED or Halogen bulbs. Here's how to safely remove the old light and seat the correct replacement.

Find your model number, then order filters, motors, lights, or remotes from our parts catalog.

Several under-cabinet models have a rotatable blower for rear venting. Here's how to check and rotate yours.

Baffle filters are dishwasher-safe on most models. Here's how often to clean them and keep airflow strong.

Ten-inch duct is harder to find than five-inch. Here's how to build your own from common parts.

A quick overview of how to return your range hood under our shipping and returns policy.

Light color depends on your model. Here's what to expect and who to ask if you're unsure.

All hoods ship with a factory-tested blower except the ProV. Here's how to install a Vex Air inline blower.

You can resize a stainless chimney yourself in five steps — no specialist required.

A complete list of Proline hoods that can be converted to recirculating with a charcoal filter kit.

Inspect your hood thoroughly on arrival and report any damage within 14 days to make the most of our policy.

Mounting a hood means anchoring to a stud. Here's how to find one without a stud finder.

We sell LED and red/blue wire lights; three other types come from other sellers. Here's the breakdown.

No articles match your search. Try different words, or contact us and we'll help.