Well made, the protective covering was extremely difficult and time consuming to remove. Also, the mounting bracket seemed inadequate for its purpose. It was about an inch too wide.
I am pleased with the fan. It looks good with my summer kitchen set-up.
I love my new proline hood. It installed easily and is wonderfully quiet. It looks amazing as well.
Due to a contractor error during our kitchen remodel, we were left with locating a hood that would fit and look aesthetically pleasing. After much searching we found this hood. Other than being a little large for the space, it is PERFECT. Delivery went extremely well. No damage to the box and the hood was in great condition.
Shipping was a little rough, but the Company made it a positive! After installing works amazing!
I love working with the Proline staff. They were all awesome.
Excellent product. Great customer support.
I haven’t installed it yet but took it out of the box and verified functionality. Nice looking product.
We absolutely love our new BLACK kitchen hood from Proline! Thank you Jacinda for your fantastic customer service and the time you took with us on the phone to make sure we selected the correct hood and chimney! Everything is perfect and the installation was a breeze! My husband and his friend installed it in about an hour. The quality of the hood is great and it's beautiful! It fit so well in our space that it looks like a custom hood and install. We couldn't be happier! Thanks again!
Haven’t connected it up in our new construction home yet.
We had some issues with the hood but replacements were sent right away. Its working great so far!
It looks great and works well!!
Customer service was very responsive and got the requested fasteners shipped the next day
Called and received great service trouble shooting vent hood light failure and sending needed spare parts.
It was a bit of a challenge to find the proper unit for a custom kitchen, but this one has a very professional look. It was crated and strapped well and delivered on a pallet. You do have to take delivery at the driveway, so a hand truck is a good idea. It was heavily padded with foam pieces so no damage.
Very Good for Indian Cooking
This hood has been an amazing addition to my kitchen, It captures the smoke and exhaust it out of the house. Well worth the money and was a great deal.
It’s easy to give good reviews when everything goes perfect. When things are less than that, it then becomes what customer service does to make things better, and I was very happy with how Proline stepped up with our order.
Our chimney for the hood came damaged and we contacted Proline customer service as soon as we realized (make sure to do it within the inspection period!!). They sent us a new chimney, but the new one arrived damaged as well! With videos and conversations, we were able to work together to deduce that the chimney supplier had packed it and the hardware incorrectly, so it was the hardware inside the chimney was causing the damages.
They sent a third chimney with no hardware and lo and behold, no damage!
We were able to get the island hood and chimney installed and are thrilled with the looks and operation.
I will continue to recommend to Proline to others, as we are often asked where we got our gorgeous hood.
Thanks Proline!
The new lights worked. We did not need the driver. All is well. Thank you.
Ordered a 36" outdoor hood vent for my new outdoor BBQ space. The hood was delivered quickly, in great condition, works wonderfully, and was the best value I could find online!
Great product! Very fast shipping, easy installation, nice finishes, quiet and effective motor made this purchase well worth it.
The Proline staff were extremely helpful. The correct components were quickly received and I was able to complete the repair without undue difficulty.
I haven't finished installing it, but it looks very nice. Where is the grease trap for the filters?