It’s not installed yet, still building out cabinets and hood cover but opened box and tested..all in good working order.
The initial delivery had a noticeablel dent on the lower left side looking at it from the front. I explained with photos how it arrived. Proline initiated a free pick up order, and replaced it with another gas range - at no additional cost to me. Replacement looks perfect. Hopefully in about 3 weeks our remodel contractor will have it hooked and fired up. Looking forward to it - since my wife is a heavy duty cooking ace.
Great! I just wish it had more power. Maybe 2000cfm
I like my range hood. It is working well. Thanks to Fabiola for help on the lights.
The hood looks great and works well.
I had to wait 5 months, but the replacement filters finally became available. ProLine was courteous and professional.
We had a small problem with our hood, and they were quick and helpful in solving the problem and sending a new part immediately. Great customer service
They were very understanding and helpful. The part fits great!
Thank you!
Great product and customer service!!
I really like my Proline vented hood. We have a covered screened in patio with outside kitchen. Our grill is 42” wide so we went with the 48” wide outdoor island vented hood. It handles all the smoke no matter what I am grilling.
Knowledge of parts and very nice customer service. Parts worked with no problem.
Well... I ordered replacement light bulbs for my ProLine range hood and they, ah... work just fine!
Fantastic customer service! Thank you Fabiola and ProLine.
Customer service was outstanding — truly top-notch from start to finish. Fabiola was an absolute pleasure to work with. The status updates were excellent and kept me in the loop throughout. Best of all, the replacement controller installed flawlessly and worked perfectly right out of the box. Couldn't be happier!
The needed parts were delivered promptly. Range hood operating as new.
Great customer service and received the package quickly.
Love the look and operation of this hood. Installation was a nightmare, though. (We did it ourselves…didn’t hire it out.) It would be tremendously helpful if Proline would include an installation template with their range hoods showing **** placement, etc. We ultimately created a rudimentary template ourselves, and that worked.
I like the hood hate the instructions not worth a darn wind. It by ear came out better. Instructions could be a **** of a lot better.
It's really great....the light is awfully bright but other than that it really looks sleek and makes my kitchen look bigger!
Good customer service
Has not been installed. Delivery was faster than expected. Will try to update after installation.