I called to order replacement lights for my 11 year old proline hood(600cfm) and had the good fortune to chat with McKenzie. It is always a surprise to get good personal service and McKenzie was the best. A true professional. Thank you McKenzie for your awesome customer service. I love the proline hood. It is super efficient and so easy to clean. The stainless steel parts snap in easily. Excellent product.
I had an excellent experience working with Mackenzie at Proline Range Hoods. She was extremely responsive, professional, and helpful throughout the entire process. Every question and concern I had was addressed promptly—often within minutes—and she made everything feel completely seamless.
It’s rare to receive this level of communication and customer service. Mackenzie was a pleasure to work with, and I really appreciated how attentive she was from beginning to end. Proline is fortunate to have someone like her representing the company.
Thank you, Mackenzie!
Proline line staff were extremely helpful, they advised me which range hood would best work for my island cook range and the chimney length I needed. The shipping was fast and installation instructions were easy to follow. I would highly recommend Proline hoods if you’re looking for a range hood.
Have't installed the hood yet but took it out of the box and looked it over, plugged it in and tried it out. Love the look, sleek design and LCD controls. Very quiet! GREAT PRODUCT AND PRICE
Excelent product
Everything works great
The hood was delivered early, in good condition, and exceeded the families expectations.
The remote fan was east to plug and play.
Very well made in USA love that
Good quality professional look. All as anticipated.
Fast delivery
Replaced an old clunky hood with this setup. This inline we placed in the attic and is very smooth. Distance from kitchen here is key to getting a nice quiet operation
We installed model#750 island hood and had issues with the control panel. I called and explained the situation and your representative Tori, she asked a few questions and determined the control panel should be replaced. Less than a week later we received the new unit and in 10 minutes we replaced it. We are totally happy with the hood and Tori’s professionalism. She is a great representative for your company and product.
So far so good, preparing the ceiling for placement
It was a replacement
Haven't installed it yet.
Product is outstanding and so is customer service, I would recommend this product and company to others.
I recently had issues with my hood vent. I had purchased my hood vent 9 years ago. They didn’t even hesitate or debate the issue and made it so easy to get replacement equipment. They worked with me through the entire process. They were all very responsive to my calls, my questions and just the process overall. I can’t say enough about the incredible customer service! It was amazing working with them! Thank you Proline for your outstanding service! They truly back their products!
Just installed my outdoor kitchen, and this is my centerpiece. Looking forward to using this.
The piece came as described and everything worked just as it should. Recommend this company.
Perfect for recirculating oversized hood!
When I reached out the team was responsive and very helpful. Install new parts and everything worked perfectly!
Perfect, looks great, instructions adequate.