Looks great if as good as my last 2 should be fine
Product works great but the ordering/delivery process was a little rough. (More timely communication is needed.) Instructions are non-existent; I think the intent is for professionals, not DIY. It would help to have a description of the condition in which you need a chimney or at least a photo. Turns out I did not need a chimney. (The rating is for the product, not the service.)
Great product super powerful I definitely recommend
Awesome hood.
Customer Service Rep was excellent. All was smooth and easy! Thanks!
Had an issue with my new range hood. One of the lights was flickering on and off every once in a while, support was super helpful and walked me through diagnosing the issue. We determined it was a bad bulb and they sent me a new one straight away!
ordered the part and received it promptly. its a simple install, i'm doing it as we speak now. i was expecting to pay for the part but it seems to be no charges.
great customer experience. Gentleman that helped me was knowledgeable about the product and shipped the correct parts. I was able to easily replace all of the system electronics that had been cooked by and electrical surge
It is a beautiful range hood and I am excited to have it installed. One of my light bulbs was damaged in shipping and I need a replacement.
Normally salespeople drive me crazy, but the salespeople here are so helpful, knowledgeable, and not pushy. The saleswoman (I wish I could remember her name) was so quick to narrow down what specs we would need and explain why. Beginning to end, they were quick, respectful of our time, and professional. The fact the hood has worked great and been exactly what we needed is the cherry on top. I cooked fish a few days ago and my husband couldn’t tell until he was in the kitchen next to me.
I'm very impressed! -- with the quality of the hood, how well it was packed, and how speedy the delivery was, with ample tracking notifications. The hood is very well designed and good looking. I had intended to remove the motor, as I already had a duct to the roof and an exhaust fan that I could hook it up to. But seeing how well the damper worked, better than anything I could buy separately or make myself, and it was inseparable from the motor, I decided to leave both. I'll report back how it works after we get it installed! It may be that both the hood and the roof fan running at the same time, both on low speed, may work well...
I like it!!
How-to videos showing the replacement of the lights is most helpful. But of course LED lights should not become defective with just two years of normal kitchen usage.
Easy to order, quick delivery
Love it! After 3 failed orders from Amazon I found this site and it was exactly what I was looking for. Thanks Proline!!
Beautiful stove, solid construction, it definitely has a professional feel. I love the straightforward operation without all the mumbo jumbo.
I’m very excited about the range hood I ordered. Unfortunately, it’s on back order. But, so far, no problems.
Beautiful!
It is not quiet but a lot louder than I expected on L 3 or 4.
Fits perfectly
Was exactly what we were looking for! Powerful and quiet.