Open BoxUp to 35% off

Brand-new range hoods. Slightly imperfect. Up to 35% off.

Open box does not mean used. Most of these units were damaged in shipping, or were returned to us before ever being installed. They may have left our warehouse once and come back, but they haven't been operated, mounted, or lived with. What you're getting is a functionally new unit with a cosmetic story.

Tell us what you're after

No deposit, no obligation, and free shipping on every open box order.

How it works

  1. Submit a request

  2. Submit a request

  3. Submit a request

How it works

Three steps, one business day.

No deposit, no obligation, and a real person on the other end of it.

  1. Tell us what you're after

    Pick a model, or just give us a size and a mount type if you're still deciding. Say which tiers you'd live with. Takes about a minute.

  2. We check the actual shelf

    A person on our customer service team looks at what's genuinely in the warehouse and emails you within one business day — with photographs of the exact unit, its tier, the price, and shipping to your ZIP.

  3. You decide, with your eyes open

    No obligation and no deposit to get on the list. If nothing fits today, we keep your request on file and reach out when a match comes in.

Tell us what you're after

One minute now, an answer within a business day.

Pick a model, or just give us a size and a mount type if you're still deciding. Tell us which tiers you'd live with and we'll check the actual shelf.

  • A real person reviews every request — replies within one business day
  • Photographs of the exact unit, its tier, the price, and shipping to your ZIP
  • No deposit and no obligation to get on the list
  • No match today? We keep your request on file and reach out when one comes in

The three tiers

We grade the damage, then price it.

The tier describes appearance only. Function is identical across all three.

Tier 1 — Light

15% off

A few minor scratches or scuffs

Cosmetically near-new. Small surface scuffs or light scratches, usually on a panel that ends up against a wall or above eye level. Most customers can't find the flaw once the hood is installed.

Typically looks like

  • Hairline scratches in the brushed finish
  • Scuffing on an edge or the underside
  • Packaging damage only, unit untouched

Tier 2 — Moderate

25% off

More noticeable marks on a visible surface

Visible on inspection but not structural. Deeper scratches, a small ding, or a mark on a surface you'd see day to day. Everything works exactly as it should.

Typically looks like

  • A deeper scratch on the front or chimney
  • A small dent that catches the light
  • Minor finish blemish on a visible panel

Tier 3 — Noticeable

35% off

Clear, obvious cosmetic damage

You will see it, and we price it accordingly. A real dent, a bent edge, or significant finish damage. Still fully functional and fully tested — this is the tier for anyone who cares more about airflow than appearance.

Typically looks like

  • A visible dent in the canopy or chimney
  • A bent or creased edge
  • Heavy finish damage across a panel

Discounts are off MSRP and confirmed in writing before you pay. Exact pricing depends on the model.

Questions

Open Box, answered.

What does open box mean at Proline?

An open-box range hood is a brand-new unit that picked up cosmetic damage somewhere between our factory and our warehouse — a scratch in the finish, a dented edge, or a package that took a hit in transit. It has never been installed or used in a kitchen. We inspect and bench-test every one, grade the damage, photograph it, and sell it at a discount.

How does the three-tier damage scale work?

Every open-box unit is graded on a three-tier scale so you know exactly what you're getting before you buy. Tier 1 (Light) is a few minor scratches or scuffs, around 15% off; Tier 2 (Moderate) is more noticeable marks on a visible surface, around 25% off; Tier 3 (Noticeable) is clear, obvious cosmetic damage, around 35% off. The tier describes appearance only — function is identical across all three.

Is anything actually wrong with how it works?

No. Damage is cosmetic only. Motors, lights, controls, and filters are tested before an open-box unit is listed, and anything with a functional fault is repaired or scrapped rather than sold. If it can't move air the way a new hood does, it doesn't go on this list.

How much can I save?

Discounts are set by tier: 15% off for Tier 1, 25% off for Tier 2, 35% off for Tier 3. The exact price depends on the model and its MSRP, and we confirm it in writing when we send your match.

Will I see the damage before I buy?

Yes. We send photographs of the specific unit — not a stock photo, and not a photo of a similar one — along with a written description of every flaw. You decide after you've seen it. Nobody is asked to buy an open-box hood sight unseen.

Do open-box hoods come with a warranty?

Open-box units carry the same manufacturer warranty as a new unit. The warranty covers function, not the disclosed cosmetic damage.

Can I return an open-box unit?

Open-box units are sold as-is and are final sale, because each one is unique and already discounted. You'll see photographs of the exact unit and can walk away before you pay.

What does shipping cost?

Open-box units ship on the same freight terms as new orders. We'll confirm the exact shipping cost to your ZIP code when we send your match.

How long until I hear back?

A real person on our customer service team reviews every request and replies within one business day. If we have a match, you'll get photos, the tier, the price, and the shipping estimate in that first reply. If we don't, we'll tell you that plainly and keep you on the list for when one comes in.

What if you don't have my model right now?

Open-box stock turns over constantly and it's genuinely unpredictable — we can't promise a specific model will appear. When you tell us what you're after, we hold onto the request and contact you as soon as a matching unit is graded and listed. There's no cost and no obligation.

Can I buy an open-box hood for a rental or a flip?

Absolutely, and it's one of the most common reasons people use this list. If appearance matters less than airflow and budget — rentals, garages, outdoor kitchens, back-of-house — Tier 3 is usually the best value in our entire catalog.

Is this the same as refurbished?

No. Refurbished units have been used and repaired. Open-box units are new, unused, and cosmetically imperfect. Everything on this list left the factory as new stock and was damaged in handling, not in a customer's home.

Still deciding? Tell us the size and mount type and we'll do the looking.

Get on the list

The fine print, up front

What you're agreeing to.

Warranty

Open-box units carry the same manufacturer warranty as a new unit. The warranty covers function, not the disclosed cosmetic damage.

Returns

Open-box units are sold as-is and are final sale, because each one is unique and already discounted. You'll see photographs of the exact unit and can walk away before you pay.

Shipping

Open-box units ship on the same freight terms as new orders. We'll confirm the exact shipping cost to your ZIP code when we send your match.

Response time

A real person reviews every request and replies within one business day — with photos, the tier, the price, and a shipping estimate.