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Chimney Extension for ProSI in 30 inches
What is Proline’s Warranty?
All Proline Range Hoods come with a 3-year limited warranty covering parts and labor in the first year, and parts only in years two and three. The warranty applies to the original purchaser and installation site, excluding damage from misuse, improper installation, or certain appliance setups. Warranty claims must be filed within 10 days of defect discovery. Customer-submitted images grant DZV Distributing LLC rights to use such content. Proline is not liable for incidental damages. Contact customer service for any claims or questions; specific legal rights may vary by state.
Learn more about our Warranty here
How fast do I get my hood?
Quick Processing: Orders ship within 1-2 business days after being placed.
Large Items: For hoods larger than 40 inches, we use LTL freight with a trusted partner for extra protection. Heads Up: The carrier will call you to schedule a delivery appointment, so be prepared!
Fast Delivery: Expect your order to arrive within 3-8 business days.
Learn more about our shipping and returns here
What is the Easy Return Policy?
• You may return most new, unopened items within 30 days of delivery for a full refund.
• We’ll also cover the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
• You can expect to receive your refund within four weeks of giving your package to the return shipper. In many cases, you'll get your refund even more quickly. This time frame includes:
• Transit time for us to receive your return from the shipper (5 to 10 business days).
• Time it takes us to process your return once we receive it (3 to 5 business days).
• Time it takes your bank to process our refund request (5 to 10 business days).
Learn more about our shipping and returns here
Why do damages need to be reported within 5 business days?
The carriers require a 5-day window for reporting any damage after accepting the shipment! Check your product as soon as you receive it to make sure there’s no damage! Please report any damage or defects to Proline within the first 5 days of delivery.
What does final assembly in the US mean?
Proline conducts final assembly domestically for greater control over quality.
Rigorous Inspection: Components, like stainless steel panels and motors, are tested for performance and durability before assembly.
Finish Perfection: During assembly, we verify that each range hood has a flawless finish, refinishing or improving stainless steel if needed to remove any scratches or imperfections.
Performance Testing: Motors, airflow, lighting, and electronic components are tested to meet our high standards.
Quality Assurance: Issues are addressed on the spot, reducing defects and ensuring consistency.
Our hands-on, U.S.-based assembly delivers a high-quality, reliable range hood that exceeds customer expectations.
Does your product have good support?
At Proline Range Hoods, we are deeply committed to ensuring our customers have the best experience possible, from purchase to installation and beyond. We understand that prompt delivery, high-quality products, and exceptional customer support are essential to earning your trust. We have worked diligently to address past concerns by improving our supply chain management for faster delivery, enhancing our quality control processes to ensure our products meet the highest standards, and expanding our customer service team to provide more responsive and effective support. Additionally, we now offer clearer installation guides, reliable access to replacement parts, and a strengthened warranty policy to give you greater confidence in your purchase. Your satisfaction is our top priority, and we continuously strive to provide value and service that exceeds your expectations.