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Our range hoods come with a 3-year limited warranty. In the first year, we cover parts and labor, while in the second and third years we cover parts only. For warranty claims, contact customer service at support@prolinerangehoods.com. You can request a return by creating a ticket online or by calling (877)901-5530. Please note, this warranty only covers defects in materials or workmanship and applies solely to the original purchaser at the original installation site. Acts of negligence, misuse, or improper installation can void the warranty.
Learn MoreWe're here to make returns easy for you! If you need to return your range hood, simply create a ticket through our Support page, or give us a call at (877) 901-5530—we're always happy to help. For returns made within the first 5 days of receiving your range hood, you’ll receive a full refund, as long as it's unused and in original condition. If you need a bit more time, you can still return it within 30 days; If there’s any damage during delivery, please let us know within 5 days so we can make it right. Remember to keep all original packaging to ensure a smooth return process—we’re here to help every step of the way!
Learn MoreAt Proline, we're dedicated to giving our customers the best possible experience, and that starts with quality you can see and feel. Every range hood is carefully inspected and assembled in our Utah warehouse, where our skilled team ensures each product meets our high standards before it reaches your kitchen. This hands-on approach allows us to guarantee quality that other brands simply can't match. By managing final assembly and inspection ourselves, we bring you the kind of craftsmanship and care you deserve—direct from our warehouse to your home, with pride in every detail.
Chimney Extension for ProVI in 48, 54 and 60 inches
Quick Processing: Orders ship within 1-2 business days after being placed.
Large Items: For hoods larger than 40 inches, we use LTL freight with a trusted partner for extra protection. Heads Up: The carrier will call you to schedule a delivery appointment, so be prepared!
Fast Delivery: Expect your order to arrive within 3-8 business days.
Important Tip: The carriers require a 5-day window for reporting any damage after accepting the shipment! Check your product as soon as you receive it to make sure there’s no damage! Please report any damage or defects to Proline within the first 5 days of delivery.
Returns Policy:
Need to request a return?
You have two options to request a return.
All of our hoods come with a 3-year limited warranty. The first year we cover both parts and labor, while the second and third year we cover replacement parts only.