We’re proud to serve customers across Canada. Proline Range Hoods ships within the United States, so Canadian orders are delivered to a U.S. address you choose. This is usually a package-receiving or import service near your closest border crossing. From there, you handle the final leg into Canada. How it works Choose a U.S. receiving or import service and use its address at checkout. We carefully package your range hood and ship it to that address. You or your import service handle the border crossing, customs, and delivery to your home. Please know before you order Import costs: Fees from your receiving or import service, along with any brokerage, duties, or taxes, are your responsibility. They are not covered or refunded by Proline. Shipping damage: Our responsibility for shipping damage ends once your order is delivered to your U.S. address. We recommend asking your receiving service to inspect the package when it arrives. Returns: Canadian customers can use our 30-day return policy, with these conditions: Returns must ship from a U.S. address. Any free return shipping covers only the U.S. portion. Getting the item back across the border, and any duties or fees involved, is your cost and is not refunded. Items must meet our standard return conditions, including original packaging. Have questions before you order? Contact our team. We’re happy to help make the process as easy as possible.