The hood seems to be very high quality. I installed it a few days ago (I am the homeowner). It was pretty straight forward after I called an got a question answered about the instructions. I guess the instructions are generic and they kept referring to a "mounting bracket", which is not required for this model. I was able to speak to a tech support person and she was helpful. Anyway, I was able to install it after I got the under-cabinet area leveled out with the front cabinet edge by adding two layers of filler plywood. It looks very nice, fits the space really well and the fan is very strong. We also really like the bright, warm light it provides. Overall I am very satisfied.

Proline was excellent and happily sent replacement lights for my hood. The hood is beautiful and works great!

The LED range hood replacement lights were easy to install and they work great!

Made well. Great looking. Quiet.
Two bright LED lights.

It took me longer to get the old hood down than the new one up.

The lights a bright and the vent has a lot of power. We are happy with our purchase.

Sleek design with rounded corners makes the range hood look awesome, even when it's switched off. Control buttons are practical and kept to a minimum: power, lights and vent level. Honestly, does one truly need another clock in the kitchen? The lights are a delight; the stovetop is brightly illuminated. The range hood does its job beautifully, with four venting options that should satisfy the needs of the most discerning chef. Myself, I am very happy. And last, but not least, I wanted a high quality, domestically made product. Thank you for stepping up to the plate and providing the best. :)

I am so amazed how wonderful the customer service they provide. I am super happy with the level of service I was provided. They are very knowledgeable and supportive.

Great Customer Service
AMBER was very helpful

Love the hood. The installation directions stink. Several packages of screws with no direction where they go. Should have detailed pictures and instructions to save time figuring it out. Called customer service, folks are friendly but can’t really offer help.

Hood looks good installed. Have not put it to full usage yet. Blower are quiet

I ultimately could not use hood due to ventilation issues. The hood is excellent quality and service was seemless. 😃

Excellent powerful quiet and beautifully made

WAS A GREAT BUY AND PRODUCT WAS OUTSTANDING

My Proline hood I purchased 10 years ago was having problems and I needed to replace the circuit board. It wasn’t a purchase option on the website but since they are a smaller USA based company I called the company and asked if I could buy one. Everyone I dealt with along the way was very helpful, making sure they had the right circuit board for the hood model that I had. I asked if I would be able to return the circuit board if it ended up not being the problem, and they said yes, which I was very relieved. They shipped the part very quickly and I was able to replace the old circuit board with a new one. Luckily that fixed my issue and I’m happy I was able to repair my range hood instead of having to buy a new one.