The staff was very knowledgeable, making it easy for me to place my order. Fortunately, the item was in stock, so delivery was prompt. I'm now just waiting for better weather to install the hood over my 36-inch barbecue grill on the patio. However, I feel a bit misled since the box indicated it was assembled in China, and I had thought I was buying a product made in the USA. I'm curious how tariffs might have affected the pricing. This is my second Proline Hood; I bought my first years ago and left it behind when I sold my property. I sincerely hope this Chinese-made hood lasts as long as my previous American-made barbecue grill hood.
So far looks good. Not installed yet so operational qualities are hopefully going to be as good as it looks.
Looks beautiful
Works great
Good lighting
Low sound
This range hood is amazing no more odor from cooking in the kitchen.
I don't usually write reviews but I will make an exception. After sending back two range hoods to the online giant (both terrible finishing, dents and gaps in the welds) I ordered this hood directly from Proline. Awesome finish, great performance. I am getting nothing but raves from our guests and my contractor said it is one of the best he has ever installed. Thank you Proline for making my kitchen update a success.
I just installed my 109. Yes, the instructions were minimal, but honestly you just figure it all out as you go. I cut out a template of the rear of the unit from the packing box and I was off and running. Between demoing out the cabinets over the stove, rewiring and moving the wall outlet (i'm no electrician so that took more time) and plumbing it in, I spend a fine 6 hours on a Sunday afternoon. I cannot say how amazed I am at the quietness of this unit. On high its still quieter than our 250 CFM Broan that it replaced. the switches are tight, the lights front and back are amazing and overall, I would do it all over again! Now I get to renovate the rest of the kitchen...
Absolutely fabulous
Looks great if as good as my last 2 should be fine
Product works great but the ordering/delivery process was a little rough. (More timely communication is needed.) Instructions are non-existent; I think the intent is for professionals, not DIY. It would help to have a description of the condition in which you need a chimney or at least a photo. Turns out I did not need a chimney. (The rating is for the product, not the service.)
Great product super powerful I definitely recommend
Awesome hood.
Customer Service Rep was excellent. All was smooth and easy! Thanks!
Had an issue with my new range hood. One of the lights was flickering on and off every once in a while, support was super helpful and walked me through diagnosing the issue. We determined it was a bad bulb and they sent me a new one straight away!
ordered the part and received it promptly. its a simple install, i'm doing it as we speak now. i was expecting to pay for the part but it seems to be no charges.
great customer experience. Gentleman that helped me was knowledgeable about the product and shipped the correct parts. I was able to easily replace all of the system electronics that had been cooked by and electrical surge
It is a beautiful range hood and I am excited to have it installed. One of my light bulbs was damaged in shipping and I need a replacement.
Normally salespeople drive me crazy, but the salespeople here are so helpful, knowledgeable, and not pushy. The saleswoman (I wish I could remember her name) was so quick to narrow down what specs we would need and explain why. Beginning to end, they were quick, respectful of our time, and professional. The fact the hood has worked great and been exactly what we needed is the cherry on top. I cooked fish a few days ago and my husband couldn’t tell until he was in the kitchen next to me.
I'm very impressed! -- with the quality of the hood, how well it was packed, and how speedy the delivery was, with ample tracking notifications. The hood is very well designed and good looking. I had intended to remove the motor, as I already had a duct to the roof and an exhaust fan that I could hook it up to. But seeing how well the damper worked, better than anything I could buy separately or make myself, and it was inseparable from the motor, I decided to leave both. I'll report back how it works after we get it installed! It may be that both the hood and the roof fan running at the same time, both on low speed, may work well...
I like it!!
How-to videos showing the replacement of the lights is most helpful. But of course LED lights should not become defective with just two years of normal kitchen usage.
Easy to order, quick delivery